Privacy Policy for Pomona Mobile Auto Glass

01Information We Collect

We may collect personal information when you contact us, call us, or submit an online quote form through our website.

This information may include:

• Name
• Phone number
• Email address
• Service location or ZIP code
• Vehicle year, make, and model
• Type of auto glass service needed
• Photos or details of damaged glass, if provided
• Preferred appointment time
• Any message or information you choose to submit

We may also collect basic website usage information, such as browser type, device type, pages visited, referral source, and general location data.

02How We Use Your Information

Pomona Mobile Auto Glass may use your information to:

• Respond to quote requests
• Schedule mobile auto glass service
• Contact you about your appointment
• Provide windshield repair, windshield replacement, window replacement, or related services
• Answer questions submitted through our website
• Improve our website and customer service
• Keep business records
• Send service-related calls, texts, or emails when needed

We do not use your information for unrelated purposes without your consent.

03Online Quote Form

Customers may submit an online quote form through our website. Information submitted through the quote form is used to review your request, provide pricing or service information, and contact you about your auto glass needs.

Please do not submit sensitive personal information through the quote form unless it is necessary for your service request.

04Calls, Text Messages, and Emails

When you call Pomona Mobile Auto Glass or submit your contact information online, we may contact you by phone, text message, or email regarding your quote, appointment, or service request.

Standard message and data rates may apply if text messaging is used. You may request that we stop contacting you by text or email at any time.

05Cookies and Website Tracking

Our website may use cookies or similar tracking tools to improve user experience, monitor website performance, and understand how visitors use our site.

Cookies may help us:

• Analyze website traffic
• Improve page performance
• Remember basic user preferences
• Measure marketing or advertising performance

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

06Third-Party Services

We may use trusted third-party providers to help operate our website, process quote forms, manage calls, analyze website traffic, or support advertising.

These providers may have access to limited information only as needed to perform their services. We do not authorize them to use your personal information for their own unrelated purposes.

Examples may include:

• Website hosting providers
• Contact form tools
• Analytics platforms
• Advertising platforms
• Call tracking services
• Customer communication tools

07How We Share Information

Pomona Mobile Auto Glass does not sell your personal information.

We may share information only when necessary to:

• Provide requested services
• Work with trusted service providers
• Comply with legal requirements
• Protect our business, customers, or website
• Respond to lawful requests from authorities

08Data Security

We take reasonable steps to protect the information submitted through our website and communication channels. No website, online form, email, or electronic storage system is completely secure, so we cannot guarantee absolute security.

You should avoid sending highly sensitive information through standard website forms or email.

09Data Retention

We keep personal information only as long as reasonably necessary for business, service, legal, accounting, or recordkeeping purposes.

When information is no longer needed, we may delete, archive, or securely dispose of it.

10Your Privacy Choices

You may contact us to:

• Request access to personal information you provided
• Ask us to update or correct your information
• Request deletion of your information, where applicable
• Opt out of non-essential communications
• Ask questions about how your information is used

To make a privacy request, call us at +1 (909) 552-6895.

11California Privacy Notice

If you are a California resident, you may have certain privacy rights under California law, depending on how the law applies to our business.

These rights may include the ability to request access to certain personal information, request correction or deletion of certain information, and ask how your information is used or shared.

Pomona Mobile Auto Glass does not sell personal information.

To submit a privacy-related request, please contact us at:
Phone: +1 (909) 552-6895

12Children’s Privacy

Our website and services are intended for adults and vehicle owners or authorized vehicle users. We do not knowingly collect personal information from children under 13.

13Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of other websites. Please review the privacy policies of any third-party websites you visit.

14Changes to This Privacy Policy

Pomona Mobile Auto Glass may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

15Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

Pomona Mobile Auto Glass
Phone No: +1 (909) 552-6895
Working Hours: Monday - Sunday 7 AM to 9 PM
Website: https://www.pomonamobileautoglass.com/